Precision perfected

Quality Assurance

At the heart of our operations is a commitment to consistently meet the expectations and needs of our clients. This dedication is reflected in our proactive approach to quality and customer satisfaction.

We have a total quality management approach to the safety and quality of the beauty products we manufacture. This is supported by a wide range of internationally recognised accreditations.

Our experienced Internal Audit Management Team plays a crucial role in maintaining, reviewing, and enhancing our quality assurance procedures. This team is integral in ensuring every aspect of our operations adhere to the highest standards while rigorous testing means our skincare, haircare and sun care products meet stringent quality criteria and deliver perceivable benefits.

Cornerstone of quality

We employ a Total Quality Management approach, which empowers all colleagues to take responsibility for Quality Control. This system is supported by documented procedures that are managed by our dedicated Quality Assurance (QA) team, guaranteeing the utmost quality of every beauty product we produce.

Our comprehensive training programme is designed to align all employees with our Quality goals. The programme spans the entire process from product development to goods receipt, production, and dispatch, ensuring that every team member is committed to the same high standards.

All procedures within THG LABS are meticulously logged, controlled, and monitored. This thorough documentation ensures transparency, efficiency, and consistency in every aspect of our operations.

Excellence as standard

Quality Management System – with ISO 22716 GMP Certification and operating to FDA cGMP guidelines, our manufacturing facility is Registered with the U.S. FDA. Health & Safety processes are certified to ISO 45001 standard. We undergo annual SMETA Members Ethical Trade Audit to independently verify our commitment to ethical practices. By actively collaborating with every partner in our supply chain, we are dedicated to maintaining the highest standards to exceed our customers expectations. Our rigorous processes ensure that all our suppliers adhere strictly to our Ethical and Quality policies.